Duncan O'Rourke
Chief Operations Officer, Kempinski Hotels, Geneva, Switzerland, Graduated 1989, Cesar Ritz
I decided to go for an international career and thought that starting out by becoming a General Manager would be a good start. This was, after all, what I felt I had been best prepared for at César Ritz Colleges. Even today, I recall that the skills gained during my studies (operations such as food and beverage, service essentials, kitchen, and even the more abstract side of financial performance and optimization of processes) were what generally prepared me for my career.I strongly believe that these skills are still providing me with the necessary insight in my responsibilities for my work in Europe’s oldest, independent luxury hotel group.
My main responsibility is to ensure that the hotels we manage deliver optimum operational and financial performance. This is part of the group’s overall strategy of creating a highly desirable and unique portfolio of luxury properties.
My favorite memory of student life at César Ritz Colleges was the great parties we had! Seriously, though, I enjoyed the very diverse student body, the intercultural exchange and gaining an awareness of how to do business in an international environment.
I would have more personal advice to give such as ‘do the right thing’. This is a value everyone knows but may disregard in business. Behave ethically, work hard and respect others. Be loyal in your career and if you are not learning or growing in the company, then move on.
