Rainer Wiegand
Area Director, Operational Innovation Kuwait, Bahrain, Pakistan & Eastern Province of Saudi Arabis, Starwood Hotels & Resorts, Sheraton Kuwait Kuwait City, Kuwait, Graduated 2004, SHMS
"Hotels have always had a magical impact on me since my early age. I always admired people being able to work in these perfect hospitality environments often located in paradise-like places where people from different countries meet and share common interests.One of the major milestones in my life was the day I arrived at SHMS. I not only checked into a hotel school but rather I checked into the hospitality industry.
Making people content and appreciated is one of the main pillars in the profession of an hotelier, which makes this career so unpredictable and interesting.
Thinking outside of the box and listening to guests’ valuable comments has become part of my daily job. I have made my passion my profession and I am very much honored to be able to change the way we do business today.
My advice to future hoteliers is that education is the beginning of the journey and obtaining the maximum knowledge will aid success. The passion to serve and performance at work will differentiate the good from the great.
My professional philosophy is “Learn from yesterday, improve today and succeed tomorrow"
