Romandie Formation, a key Swiss actor in continuous education has partnered with Swiss Education Group to create a unique training course focused on excellence in service.
The course, hosted at Hotel Institute Montreux has been created for companies to improve service both inside and outside the company. Designed for managers, the focus will be on how to use service excellence to differentiate your company from the competition.
As clients become more and more demanding and difficult to satisfy, embedding hospitality into company culture is an important starting point to ensure every interaction becomes a positive experience –starting from your colleague to your client.
The Swiss Education Group is proud to partner with such a prestigious Swiss Institution that share our values of excellence. Our combined efforts will enable managers of any industry to understand and change the culture of service of their company to have a better impact on their customer.
Alain Bélizaire, Executive Director of the Swiss Education Academy
Swiss Education Group’s dual approach to education, combining academic excellence with industry experience will bring together experts from across the industry to respond to the changing needs of companies.