COVID-19 Guidelines


Updated 7 October 2020


  • What was Swiss Education Group’s response to the COVID-19 situation?
    • Swiss Education Group suspended all physical teaching at all campus locations on 16th March 2020, effective until July for term schools and September for semester schools. In the meantime, our academic curriculum was delivered via a Virtual Learning Environment (VLE).
    • We are in regular contact with the Swiss Health Authorities to ensure we have the most up to date information. Regular communication updates are sent to students and staff advising on best health practice protocols.
  • What type of Health & Safety procedures should I follow as I travel to campus?
    • We highly recommend adhering to social distancing and other preventative measures while you travel.
    • It is now mandatory to wear a face mask when using public transportation in Switzerland (train, bus, boat, cable-cars, etc). 
    • On arrival at either the airport or on campus, students will have their temperature checked and be provided with welcome information, a face mask, health and safety guidelines, and contact information in case of emergency.
    • If a student is identified with fever or symptoms at the airport, special arrangements will be made in regard to transportation, and the school will be informed.
  • What should I expect when I arrive on campus?
    • When arriving on campus ALL students have their temperature taken and need to complete a health survey. Anyone showing symptoms of flu, fever, breathing difficulties, and/or respiratory problems will immediately be placed in quarantine on campus, health authorities informed, and all required support given.
    • During arrival weekend, students receive information in a dedicated induction session about when the student counsellor is available, who to contact outside of hours for medical advice, etc. Students also have to ensure any outstanding forms are completed (emergency contacts, pre-existing medical issues, and others). Additionally, students receive information regarding world leading medical experts International SOS, which is available to them both during the term/semester and when on internship.
    • In the interest of safety, and to lower the risk for the entire community, face masks must be worn by all staff, students, and visitors in public areas, during the first 10 days of term.
  • What type of health & safety measures are enforced on campus?
    • Hand sanitizers and face masks are available to everyone on all campuses and in all administrative offices. 

      In the interests of safety, and to lower the risk for the entire community, face masks must be worn by all staff and students in public areas. In other situations, outside the campus, where a minimum distance of 1.5 metres cannot be maintained, we encourage you to be “safe than sorry” and wear your mask as soon as you get into a crowded situation. 
      Face masks must be worn at all times by all staff and students participating in service and food preparation. 

    • Daily temperature checks are carried out on all staff, students, and visitors. Checks are normally carried out at the campus reception area, after which a face mask will be provided.
    • All visitors must first get approval before coming to campus. Every student, staff member, and visitor must fill out a health questionnaire before entering our campus premises. Staff or visitors showing symptoms of flu, fever (38°C+), breathing difficulties and/or respiratory problems, will not be allowed on campus.
    • Regular cleaning and disinfection of campuses, as well as additional cleaning in all public areas, particularly focusing on areas where numerous people may be touching the same item i.e. door handles, workstations, etc.
    • We have minimised large public gatherings and unnecessary social activities. Any activity outside normal classes and meals is strictly monitored.
    • • For the rooms in residence, due to space constraints, a maximum of twice the normal occupancy is strictly adhered to (i.e. if you are in single room you may have one other person in the room, for double rooms the maximum is 4 people).
    • Download (recommended) the SwissCovid tracing app (on Google Play Store or Apple Apps Store)
    • To protect yourselves and others we ask you to avoid travelling, especially to any country or area which is on Switzerland‘s list of high-risk countries. In the exceptional case that you have to travel because of a specific reason - you must seek approval. Please note that you will have to fill in a “Travel Request and Health Survey Form” prior to travelling. The form must be filled in with the Resident Supervisor at the reception desk before departure and updated again once you have returned.

  • What should I expect in the classroom?
    • Face masks must be worn by all staff and students in class and when moving between classes.
    • Each class group is allocated to a designated classroom throughout the term to ensure maximal dispersion of students in every classroom and minimize movement of students between classes. Class group timetables are arranged to have a steady flow of students at meals and to optimise restaurant space.
  • What should I expect in the school restaurants?
    • Students and staff must disinfect their hands before entering the restaurant.
    • Face masks must be worn by all staff and students when moving through the restaurant until seated.
    • Keep the necessary distance when queuing at a buffet or food station.
    • Please make sure you strictly follow the safety instructions and guidelines provided (staggered class times, meals, usage of the correct restaurant entrance & exit, hand washing and disinfection, etc…).
  • What would happen if a further COVID-19 outbreak caused the school to suspend physical teaching again?
    • As per the arrangements in March, students would be given the option of remaining in a safe and controlled campus environment and continuing with their studies, via VLE. Alternatively, they would be able to travel back home and continue with their studies via VLE. However, if they wished, they could postpone their term/semester at that point and return to the next term/semester, joining the same week of the corresponding term/semester.
  • I have more questions, where should I go for answers?


  • What arrangements are in place for autumn semesters/terms?
    • Semester schools
      Early Arrival - Anytime up to 7 days before start of intake at no extra charge
      Late Arrival - Blended programme allowing classes to take place face to face on campus and through our virtual learning environment (VLE).

      SHMS New Students BA1, PG, MIB, MA, MSc:
      • 5th October 2020 - 12th February 2021 - Students may arrive on campus up to 4 weeks late
      • 9th November 2020 - 2nd April 2021 - Students may arrive on campus up to 2 weeks late 
      SHMS Returning Students BA2, BA3, BA4:
      • 7th September 2020 - 22nd January 2021 - Students may arrive on campus up to 4 weeks late
    • Term schools
      Early Arrival - Anytime up to 7 days before the start of the intake at no extra charge. 
      Late Arrival - Blended programme allowing classes to take place face to face on campus and through our virtual learning environment (VLE). 

      CRCS & HIM All Programmes :
      • 5th October 2020 - 18th December 2020 - Students may arrive on campus up to 4 weeks late
      • January Term 2021 -  11th January 2021 - 26th March 2021 
      CAA All Programmes:
      • 5th October 2020 - 18th December 2020 - Students may arrive on campus up to 2 weeks late
      • January Term 2021 -  11th January 2021 - 26th March 2021
  • The current economic situation has hit my family and I hard. Is any financial aid available?
    • For students requiring financial assistance, new or returning in 2020, we are lowering registration fee requirements, offering a favourable payment plan without additional cost and extended financial aid. All payment plan and financial aid inquires can be addressed to Mr. Claudio Raccanello.
  • Who do I contact if I have questions related to starting my programme or continuing my studies and internships?
  • If I defer academic term/semester, who should I contact to inform / receive information?
  • If I decide to defer my intake, what will happen to my B Permit?
    • The B Permit will be cancelled, and you will have to re-apply for a visa.


  • When do I need to self-quarantine?
    • Students entering Switzerland from high-risk countries must quarantine for 10 days until further notice. The list of high risk countries is updated once a month by the Swiss government. This also applies to anyone who has visited/spent time in the listed countries in the previous 14 days. Exceptions to the quarantine requirement: persons who as transit passengers have stayed less than 24 hours in a country or area with an increased risk of infection. Quarantine will take place on campus and we will provide you all the relevant information when you arrive at the airport or the school. The academic and operations teams will support you during the course of your quarantine.
      If you are asked by the Swiss authorities upon arrival - please provide your school address as the location where you will quarantine. 
    • A person who displays any of the COVID-19 symptoms will most likely be tested for the virus and will need to self-quarantine until the result is communicated. In case of a positive test result a mandatory ten-day quarantine is prescribed by the authorities.
    • Any staff or student displaying flu like symptoms will be required to self-quarantine for 10 days.
    • Students who are worried that they may have flu like symptoms should phone the student counsellor and if not available, a resident manager who is available 24/7.
    • Anyone in self-quarantine on campus will be required to stay in the provided accommodation. They will not be permitted to interact with the other students/general public. A staff member will check up on people in self-quarantine each day to follow up on the daily preventative measures and meals are brought to the room.
    • Priority medical appointments are available for any student who require medical assistance – please contact the Front Desk or the Residential Management Team.
  • Will I be charged for health insurance if am not on campus?
    • Yes. According to Swiss Health Insurance regulations, as long as the B Permit remains valid, students need to keep the school’s health insurance plan.
  • If I am in Switzerland, will my health insurance cover me in the event I fall ill with COVID-19?
    • Yes. You will be fully insured by your school's insurance company and be fully treated in Switzerland. All other students on campus would then also be tested which would also be covered by the insurance company.